About Me

MadCap Flare Certified Advanced Developer

Technical Writer and Web Developer experienced in developing and editing technological content for print and web, for internal and end-user audiences.
Thrives in start-up environments. Specializes in organization and delivery of customer-friendly documents and interactive delivery.
Facilitates productive working relationships with management, engineering personnel, and subordinates.
Defines processes and standards, and oversees complex projects. Skilled webmaster/web developer with expertise in multiple applications.

Technical Writer

10+ years experience as multi-level technical writer, including online and hard-copy documents, online training, software and hardware. Created user guides, getting started guides, APIs & ADKs, knowledge bases, release notes, and videos. Established target market, documentation delivery systems and design/layout, and developed in-house websites for disseminating information. Familiar with Android Studio, Xcode, and other developer platforms.

Web Developer

10+ years experience as a webmaster/front-end developer, with a comprehensive skill-set from technical programming to creation of original graphics, animations, videos, and text content. Experienced in JavaScript, HTML5, CSS3, Photoshop, and related technologies.

Certified MadCap Flare Advanced Developer

Experienced in designing and implementing MadCap Flare projects for multiple mediums (such as onscreen or print) and outputs (such as HTML, PDF, or MS Word). Converting projects from MS Word or Adobe FrameMaker to MadCap Flare. Experienced in creating knowledge bases and context help.

Project Manager

Experienced in managing teams and projects in an Agile environment. Managed remote and local groups/teams. Orchestrated schedules and deliverables, and oversees team output using Rally and Jira.


Details

Experience

  • API, SDK, and CLI guides
  • Design and layout single-source publications for web, online, and hard copy print
  • Flare, FrameMaker, and MS Office expert
  • Extensive graphics application knowledge, including PhotoShop and Illustrator
  • Desktop video training using Captivate, Adobe Premiere, and Final Cut Pro X
  • Web-based applications
  • Strong project management and scheduling skills
  • HTML5, CSS3, JavaScript, PHP, Java, XML



Education

  • University of New Mexico, Albuquerque - BA in Political Science
  • Academy of Art University, San Francisco - Film Editing studies

Key Environments

Silver Peak Systems
Apple
Cirrus Logic
Cisco Systems
Egghead.com
FrontRange Solutions
Oracle
PayPal
Sony Pictures Imageworks
Sun Microsystems
Xerox


Background

My background as a former Pilot Officer for United Airlines, flight school owner, and instructor has served me well as a Technical Writer and Technical Publications Manager. Because of the technical aptitude required in becoming a pilot, I found that I was naturally curious and could easily master software and hardware tools, Web site creation and design, and writing for Developers. As a business owner, I could easily organize and manage writing teams, and oversee documentation delivery schedules.

See aviation biography


Skills

MadCap Flare

Expert

Microsoft Word

Expert

HTML5

Expert

CSS3

Expert

Photoshop

Advanced

JavaScript

Advanced

Agile

Advanced

Other Skills

Adobe | Acrobat | Audition | Brackets | Captivate | DreamWeaver | Flash | FrameMaker | Illustrator | InDesign | Lightroom | Photoshop | Premiere Pro | Apple | Aperture | FileMaker Pro | Final Cut Pro X | KeyNote | Numbers | Pages | QuickTime | Browsers | Chrome | Firefox | Internet Explorer | Safari | MadCap | Analyzer | Capture | Contributor | Flare | Mimic | Pulse | MicroSoft | Word | PowerPoint | Excel | Outlook | Visio | Wikis | WikiMedia | Confluence | Languages | Android Studio | CSS | HTML | JavaScript | jQuery | PHP | Visual BASIC | Xcode | XML | Versioning | CVS | GitHub | Perforce | Subversion | Other | Author-It | Google Docs | MarkDown | OpenOffice | RoboHELP | Slate | SnagIT | Agile | Rally | Jira | Animations | Video | API | Cloud Computer | Graphics | IoT | Networks | SD-WAN | WAN-OP | OpenSource | Oracle | Relational Databases | Routers | SaaS | SDK | Servers | SQL | Web Help | Web Developer

Portfolio

Sample Online Help

Sample User Guide

Sample Installation Guide

Sample User Guide

Sample Getting Started Guide

Sample Docmentation Site

Sample Deployment Guide

Sample API Guide

Sample API Guide

Contact

Call me

  • +1 408 658 6094
  • San Jose, California
  • United States

Email me